[LGR] Let's Get Rich Frequently Asked Question

Indonesia Version :

Selamat Datang di [LGR] Let's Get Rich Pertanyaan yang sering ditanyakan

- Kenapa Get Rich saya kok ulang ?
+ Mungkin kamu melakukan pemindahan Device / Handphone dari Android ke Iphone atau sebaliknya, dikarenakan Android dan Iphone memiliki payment yang berbeda, hal ini menyebabkan diamond kamu masih berada di device kamu sebelumnya
+ Cobalah untuk Login menggunakan ID LINE lama kamu

- Hadiah event kapan dikirim ?
+ Biasanya ada pemberitahuan entah lewat Banner/ Poster event / pengumuman di dalam game ketika ada yang memenangkan event.

- Kak saya sudah dapat / menyelesaikan event, kok saya ga dapet hadiahnya ?
+ Banyak banget yang kena masalah ini, biasanya sih kalo ada event baru, mending login ulang soalnya pasti ada update. Nah yang ga update ga bakalan dapet hadiahnya, jadi usahain kalo ada event baru, keluar dulu dari Let's Get Richnya trus Update.

- Kak, saya abis beli diamond nih, tapi ga masuk... gimana ya caranya ?
+ Mohon gunakan form inquiry dalam game LINE Get Rich untuk melanjutkan laporan kamu. 

(Pengaturan Handphone Dalam Bahasa Inggris)Form inquiry dapat kamu akses dengan cara Menu -> Setting -> HELP -> inquiry.

(Pengaturan Handphone Dalam Bahasa Indonesia)Form inquiry  dapat kamu akses dengan cara Menu -> Setting -> HELP -> Hubungi kami -> Pertanyaan -> I agree (Proceed to inquiry form)
Pilihlah "Inquiry Information = Problems with paid items" dan "Type of Problem = Paid items not received".

Lengkapi data (order id dan receipt date disetiap pembelian) yang diperlukan untuk melakukan pemeriksaan.

- Kak, saya ga bisa masuk ke game?
+ Banyak faktor yang membuat kamu ga bisa masuk ke game
1. Koneksi : Tanpa koneksi , kamu tidak dapat bermain game ini
2. Data Corrupt : Ada beberapa data yang tertinggal. Cara membersihkannya yaitu
     Ke Setting > LINE > Clear Data
     lalu Setting > Get Rich > Clear Data
     Lalu login kembali
 

- Kak saya ada masalah ini, lapornya kemana ya ?
+Silahkan jelaskan permasalahan anda dengan lengkap dengan log in kembali dan isi form inquiry di game LINE Get Rich
dengan cara Menu -> Setting -> HELP -> inquiry.

- Kak, saya lupa password LINE.
+Cobalah masuk ke LINE > Forgotten Password

- Kak, saya mau Top Up menggunakan pulsa, emang bisa ?
+Kamu dapat membeli Diamond via pulsa melalui https://store.line.me/home/en

- Kak, aku Invite ga dapat gold lagi...
+Kamu dapat meng-invite paling banyak 200 orang untuk mendapatkan reward, lebih dari itu, kamu tidak mendapatkan reward

- Kak, aku uda pake Card S+25, pendant mentok semua, tapi kok masih suka kalah ?
+ Tidak ada cara 100% menang di dalam game ini

- Kak, ID aku kena hack !
+ Mohon maaf kami tidak bertanggung jawab atas ID ataupun password yang hilang atas hacking, keylogger, penipuan ataupun kelalaian anda sendiri.

- Kak, aku buka Premium Card Pack kok ga dapet S ya ?
+ Mendapatkan kartu S tidak 100% dalam Premium Card Pack

- Kak, saya Ranking 1 di Friendlist teman, kok ga dapet Stone Box ?
+ Stone Box itu hadiah untuk peringkat 26 ( Tidak dihitung yang Traveling)
Jika kamu juara 1, pasti mendapatkan Box berwarna Biru

- Cara hapus teman Get Rich gimana kak ?
+Buka Menu > Game Friend
  Pilih teman yang akan dihapus > Catatan saya > Hapus teman


- Cara ganti Nickname gimana ya kak ?
+ Silahkan tekan tombol disamping nama untuk merubah nama di game.



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English Version :
Welcome to FAQ  [LGR] Let's Get Rich 

- Why my Diamond and Gold has been gone ?
+ On this issue, there are 2 case.
    1. Because you change handphone / Device from Android to IoS or reverse.
        Since Iphone and Android have different payment gatwate, but it's okay, your diamond still on your previously Device.

     2. Make sure that you login using your OLD LINE Account

- When the reward of event will be sent ?
+ As you can see, the date of the reward in Banner / Announcement in game

- I already do event, but why i don't get the reward ?
+ Many player face this issue since when the Event is active, you need to re-login for update.
    When you don't update it, even you do the event, you may don't have the reward. 
    So make sure that you already update before doing event.

- I have buy some diamond, but why don't i get it  ?
+ For this issue, you must make your report on in game Inquiries

You can access Form inquiry in Game by pressing Menu -> Setting -> HELP -> Contact Us -> Inquiries -> I agree (Proceed to inquiry form)
Choose "Inquiry Information = Problems with paid items" and "Type of Problem = Paid items not received".
Fill all the information (order id and receipt date ) 


- Why i can't enter into game ?
1. You must have a good connection, without connection, you can't play this game
2. Data Corrupt : How to clear data
      Setting > LINE > Clear Data
      Setting > Get Rich > Clear Data
      Login using your old LINE Account


- When i have the problem, where can i sent it ? ?
+ You can report your problem and fill the form in LINE Get Rich
Menu -> Setting -> HELP -> inquiry.

-  How to find my password ?
+ Trying go to LINE > Forgotten Password

- Can i Recharge using "Pulsa" (Indonesia only)?
+ Yes, you can buy diamond in store.line.me/home/en

- Why i don't get any gold if i invite people on Let's Get Rich ?
+ If you already invite more than 200 people, you can't get the gold reward again.

- My Card S +25, my pendant Maximal, why i am still losing ?
+ There is no absolute win on this game.

- My ID Has been hacked  !
+ Sorry, we can't doing anything since it's your mistakes

- Why i don't get S Card when buying Premium Card Pack ?
+ There is a chance you will get S Card, keep buying :D

- I Have rank #1 on Friend Rank? Why i don't get Iron Box ?
+ Iron box is the worst reward on Friend Rank, the blue box is the reward when you get Rank #1 on Friend Rank,

- How to delete friend on Let's Get Rich ?
+ Menu > Game Friend
  Choose the person that you want to delete > My Note > Delete Friend


- How to chance nickname in game ? ?
+ Press the button on right side of your name.



If there is any mistake in this blog, please kindly comment, so i can fix it :D

Welcoming any suggestion / tips !
Thx for Reading !
Cheers !